Q / A

Here are some Q/A's to quickly help you learn about our services here at Moving Ahead Communications and our divisions; Cyber-Help (Ebay) and the Ohio Help Group @ OhioHelp.net. Feel free to contact us for additional details.

What services / products do you offer?

We offer a variety of freelance writing services & products including Client Prospecting Services, Newsletters, Blogs and Blogging, Brochures, Resume Creation & Distribution, Ad Creation & Placement, Press Release and Article writing, submission & follow up services, Column Writing, B2B Marketing, Trade Shows, Fundraisers, Special Events Help, Strategic Planning, Direct Marketing, Flyers, Website building, Maintenance & Hosting, Brand Building, Internet Marketing, Social Networking, Link Building, Marketing Plans, Educational & Training Materials, Crisis Service, Marketing Items, Computer Based Training Classes, MAP: Move Ahead Plan , Ghostwriting (of articles, books, ebooks, etc.), Research, Whitepapers, Presentations...Need more help? Just ask!

What are your rates?

We offer per project rates, a flat rate and also hourly rates, competitive with industry standards. And we welcome the opportunity to work within your planning and budgeting needs.

Could you describe how hours would work in the Virtual Assistant / Wholesale Package?

Sure, concerning timing and hours worked, you can refer to a list of work we do at the $300 level blog and IM package here for a sample of just one package we put together (yours will be customized) : http://www.movingaheadcommunications.com/blogs. Note: what you get is not the same as 40 hours FT per month; our work is targeted & better.

An example of what works well is to split up your $300 by weeks and focus on $75 per week in work, M-F. For example: we can touch base on Monday’s for assignments for that week, submitting work as it’s completed.

The specific type and amount of work completed for you just depends upon the skills / technical levels, etc. needed for your projects. Lots of examples of work that we do at our lowest (pricing) end are listed here: http://www.movingaheadcommunications.com/crazy8.html and other ranges here: http://www.movingaheadcommunications.com/blogs/summary.html and here: http://OhioHelpGroup.com . Happy to help see what your project work would be, too - -just give a shout!

Bottom line: we can quote you a variety of payment options. Just let us know what you need, what works best with your projects.

- You don't have to worry about a FT person off for holiday or a sick day, or spending 4 hours on a 30 minute task because of messing around or lack of skills, etc

- You have me cracking the whip with team members who excel at their tasks and working along with them (some are actually here in Ohio with me).

- We’ll work with you on your tasks so you feel you get your money’s worth and make sure you approve of the workload for your dollar amount. Example: if you wanted a site designed that you know would take 4-figures to design and set up with all the bells and whistles, well, we couldn’t do that justice for $300 and would tell you up front and offer suggestions to see what you think. We want you happy and boasting about us!

In a nutsehll, how do you calculate our costs?

Although we can charge an hourly rate, a flat rate or even set up a custom package for you, whatever works best for both parties, our packages usually offer better than the $15 flat hour rate over long term, because we get in a mode where we know more what we're doing each day, and don't waste time with extra communications, setting up invoices / buttons, new pricing, etc. - -in short, taking into account all the extra time, effort, work and related items that also need to be added into the new pricing structure. But $15 still offers super pricing and flexibility, to find out what works best for your team to get started.

For example:

A) For our $300 package, we can work for you on all your tasks M-F at $15 per day (anywhere from 1 to about 1/2 hours, just depends upon how difficult the day's tasks are - like initially if we have to set up accounts (like for Craigslist, Squidoo, forums, etc.), day 1 for tasks could just be that - setting up accounts - plus maybe one or two posts... or something lite combined). We can then report back to you daily, checking in with you for new tasks for the next day (some people post or email their tasks for us each morning, and we send back results by the evening).

B) Then when you get the hang of what we work with well for your projects, you can post a few days in advance or a week (or month) if you'd like, whatever you're comfortable with & works best all around.

C) If you'd rather start smaller, we have the $15 per hour button on our page and you could simply start by ordering some hours first to start piecemeal.

Please help: I can’t decide if I need to order Content or the VA + Team Program or both, etc.? Confused.

- VA work is just that. It's generally hourly tasks you want completed, like internet marketing tasks, administrative tasks, manual article submission work, etc. It can include content, sure, but it has to make sure to cover all work in the pricing; i.e.. it's not unlimited everything for $300 or we'd all go under with just 1 client obviously.

- Keyword article content packs are another product / service altogether. Pricing depends upon the quantity you order.

Best Way to Proceed

OK, make your lists and see what you’re looking for. We work M-F, 9-5 EST. If you need VA help + content, I’d recommend starting out like it's mentioned above, breaking down a $300 month retainer into $75 weeks. Then send your keywords here for that first week after you order, and we'll get your hidden, private forum area set up here; http://movingaheadcommunications.com/forum/ where our team works with you on your project work.

This VA program works best, too, because often a person hires a ton of content, yet runs out of time, energy, plans, etc. to use it all promptly, and thus it sits wasted. With VA work from week to week, we get what you need, then you can revise our hours the next week and have us put it to work for you. Then if you are ready, order more the following week, etc. In short, customize using our help each week for content needs, internet marketing tasks, etc. whatever you need so you are not tied down with 1 program. Also some marketers find they prefer more premium content, more professional freelance style. So they may alter their orders. So this pace helps target your business growth better right away.

What do you recommend for a newbie who is starting from scratch everything or someone with difficulty deciding ? I.E. someone who wants to start earning income here...?

Focus on what brings in money. If it's communications, then getting help with a Help Desk and marketing / sales work would be priority. If it's getting products set up and marketed, then focus on working with affiliate programs and IM (Internet marketing) until you get your own products (or ideas for them.)

What about someone who has a lot going on & isn't sure where to start or has a lot of project description to ask about but it's too difficult to get specific bids on every item?

Have us help with your priority items first and in the meantime, we can add consulting to the mix (same hourly rate if you're in the flat rate plan or the wholesale). Then through consulting, we can work towards solutions to set up systems for you and help with any other needs you have with your projects.

What are some of the popular services you do in your VA work?

Some popular work we do for others includes:


- Craigslist ads
- eBay reports & auctions
- Virtual Real Estate Empire (VRE) building
- OnlyWire, Squidoo, MySpace
- PLR content creation and revision
- Press releases and articles, their submission and follow up (online and off)
- Blogs and blogging
- Linking and directory submission services
- Shopping cart set up and maintenance (adding products, lite copywriting for them, etc.)
- PLR branding, loading and marketing
- Affiliate program set up and operation
- And more...

Do you only work for Ohio companies?

No, we work for companies all over the world. For example, there are work samples from England, China and Greece on this site. The domain name OhioHelp.net refers to Ohio as the headquarters, but clients and workers are based all over the world.

Do you have samples?

Yes, we have many on this site and more for your review upon request. Here are several webpages with samples (click links below):

• Work Samples
   
• Press Releases
   
• Tele-Prospecting, Client Prospecting & More

Do you have any references?

Yes, we have many. Testimonials are posted here and more are available upon request.

Who would I work with?

The main contact for the company is Diana Barnum, president of Moving Ahead Communications. Her Corporate Resume link is in the right-hand column with other information links and more information about the company is on the About Us webpage (click here). Diana will directly communicate with your staff and you, unless other arrangements are made and meet with your approval. Project helpers can include local workers in the Central Ohio area, virtual helpers, students and interns.

How do you handle payment and operations?

All work is satisfaction guaranteed. We offer a variety of levels (or payment ranges) of Move Ahead Plans ( M.A.P.'s ) to meet your budgeting needs, while providing you with a custom designed package of products and services listed above that fit into your budget and grow while your business grows. One payment level or 50 percent of the project is generally needed to begin a project (check with us for options).

For example, start off with a website creation, subscriber base and newsletter / ezine set up, autoresponder set up with a series of sales letters or classes to instruct your subscribers about your own products and services, email signature file ads with links and affiliate set up with links to bring in extra income. Then have us write ongoing press releases and articles and submit them to the media. Set aside a portion of time each week or month to have an ebook creation and online workshop / class ghostwritten by us. Then have us market them. Have us gather a list of prospects or send us yours in confidence and we'll make calls and follow up with faxes and emails. The possibilities are endless.

What are your average procedures?

At the beginning of our first project together, we exchange complete contact information and get your account established. Then we e-mail or phone to discuss and obtain pre-approval for that current pay period' s plans.

Then throughout the project's pay period, we submit work items (ex: drafts, phone scripts, etc.) to you for approval, communications received from work contacts & any other items included in our project. Open communications are encouraged at all times. At the end of the pay period, we email (fax & postal mail options available) a progress report.

In order to establish firm commitment for the project period and to maintain operational solutions at annual discounted rates and payroll for our assistants, student helpers and interns on a regular basis, payment is due in regular installments with half down (and maintained throughout project.) Most types of credit cards are acceptable as well as checks and money orders. M.A.P.'s can easily be adjusted as agreed upon by both parties (generally with a simple email or phone call to confirm arrangements). And M.A.P.'s can be upgraded as space becomes available.

How can I learn more?

Feel free to contact us using the contact information below and through the website. And browse our site loaded with information: About Us, Awards, etc.

In addition, the company president, Diana Barnum, teaches a new 4-week email workshop at Word Museum called, "Marketing and Public Relations (PR) Using Computers for Writers" (click here). A soft cover workbook will be available soon to accompany the workshop.

Procedures for requesting: Quote, Bid, IM (Instant Message), Skype, In-Person or Other Type Meeting

Short 1/2 - page form (choose your file type below):

Quote / Bid Form in MS Word .rtf
Quote / Bid Form in text
Quote / Bid Form in HTML

Basic Procedures & Guidelines

1. We have over a dozen product and service offerings: see complete list first for some already packaged: http://www.ohiohelpgroup.com

2. Any one of our products and services can vary in range from a simple 2-4 figures and more, depending upon scope, info supplied, deliverables, project budgets, outsourcing expenses, workers costs, etc. (click any icons at the link above and see examples).

3. We give out 1 quote for free, if the request follows within these parameters / guidelines:

Please note your details in bullet form for quick, easy viewing on our eyes and better readability; for example, like this:

- Page count needed
- Foft size
- Line and paragraph spacing (example: double, single)

4. Summarize your needs - -in bullet form - -within in 1-2 screen lengths ONLY of an email & include any necessary links within your message. DO NOT attach or link or in any other way try to supply us with something like a huge 24-page single-spaced manual in 8-pt. font with your company guidelines. There are pre-paid reading fees for those type requests and they MUST be approved beforehand.

Include the following information in your request:

(a) What type of info will you supply for us to work with or will you supply nothing (no ebooks for research info, etc.)?

(b) Your Deadline (rush works costs extra - generally 25%, depending upon rush timing, projects and workers on hand already).

(c) Contact name and info: Who do we work with on your end.

(c) Your project budget range (see #2 above: we need to know if we're working with a Fortune 500-type project that needs in-depth research, expensive technical work, etc. or a work-at-home entrepreneur who needs a much simpler solution costing much less).

(d) Payment arrangements - Using Paypal or MC / VISA or need other method? Note: unless approved beforehand, orders need placed with payment upfront first; partial or entire amount depends upon project needs.

(e) Complete contact information for this project; don't leave us hanging because your free email account at aol.com won't accept our emails. Provide complete contact info with phone number for USA clients, reliable email and mailing address for all clients. our info is all over our our web pages (complete street address, phones, several emails, etc.) We need to know who we are doing business with, too.

(f) For competitive price bid or quote - Bottom line: send your best offer that says exactly what you want, and we'll compete in that manner in accordance with these guidelines for a free quote (additional for a fee - info below). That's how we approach what is not listed already in our service center: http://www.ohiohelpgroup.com .

5. Free Quote Info - Only one quote, presented with the info provided above in accordance with these guidelines, is offered at no cost. Further quotes carry fees, depending upon the scope of the work needed to develop the quote. This includes once a quote is given and should you decide to add something like a 24-page document, single spaced 8-pt font, of guidelines or necessary instructions once we have already quoted you (i.e. add this in afterwards and there is a pre-paid reading fee needed before we'll even accept the info on this end).

For Quotes Requiring Fees – You need to submit the basic information above for a free quote first in order to be considered for e lengthier commitment. Only a VERY brief email (1 screen length) of reason why this is not possible MAY be considered before you move on to the paid fee stage.

6. Skype / IM / IN-Person / Phone / etc. Meetings - For local people requesting an in-person meeting and for those requesting a Skype or IM, phone or other meeting: there is a min. non-refundable fee for a meeting that must be scheduled and paid for in advance. The fee can be applied to the project once an agreement is reached; however, should further work not continue for whatever reason, the meeting fee is non-refundable to cover the meeting (time, prep work, etc) costs. Check in advance for fee amount.

7. For past and present clients, there may be exceptions to the information above; you're welcome to inquire beforehand.

Thank for your interest.

Consulting

We do offer limited consulting on a paid basis only. Check out service center: http://www.ohiohelpgroup.om or contact us for details.

Thank You Gifts

In appreciation for your time and visit, you are invited to enjoy some free print magazine subscriptions, online classes and more by visiting: (click here). (Note: Our student interns surf the web to find new goodies & keep this updated for our clients.) Thank you!

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Some Popular Tools: (click bulleted links below)

• Ezine, Press Release, Web Page, Consultation
   
• Get Nonfiction Published Now (class at Virtual University)
• "Marketing and Public Relations (PR) Using Computers for Writers"
  (4-week email workshop that can be tailored for other industries).

Additional Promotion & Improvement: (click bulleted links below)

• Cheap Business Web Hosting
   
• Cheap 5-in-1 eBusiness Solutions
   
• Cheap Dial-Up Service (Think Laptop on the Go!)
   
• Join the Pros: #1 Marketing Group on the Net for 6 Years : the Internet Warriors ! (We did!!)

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 Thank you for the opportunity to be of service and for visiting today.

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